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Privacy Policy - Lead Me Down The Aisle

Respecting your Privacy

   

We believe in respecting your privacy – it’s one of our corporate principles. So, we take your privacy on Leadmedowntheaisle.com very seriously indeed. This privacy and cookie policy lays-out our specific commitments, in compliance with and beyond the Data Protection Act 1998.


This policy covers your personal information on this website only. There are many links on Leadmedowntheaisle.com to external sites beyond our control and we suggest that you always check the privacy policies of these sites before using them.


Your personal information

Collecting very specific, relevant information is a necessary part of us being able to provide you with the information, services and products that help you make informed purchase decisions.


We will only use your personal information fairly and securely, and will never do anything with it (such as sharing it with any other party outside of the Trusted Pet Carers Group of companies) that you have not clearly agreed to, or that could be considered irresponsible. We exist to promote the very best practices in marketing, and we will always live and work by them.

We’d sum it up by saying that we’ll only use your information for uses that can fairly be deemed to be in your best interests. This might be to provide you personally with a better service or it might be to promote our services as a whole.


Other purposes might be to provide a tailored service, deliver a product you have ordered, filter out products & services that you are not interested in, filter marketing and promotional activity, general administration, statistical analysis to help improve our offering or any other usage that is relevant, fair, honest, sensitive, responsible and respectful towards your privacy.


We will only use your personal information for the purposes we clearly state at the point at which you provide it to us – for example, when you register for one of our resource papers or videos or email us or give us information over the phone.

We will only share your personal information with our employees, contractors, agents, identified partners or professional advisers where it is necessary in order to fulfil a valid, stated purpose, as above.


You have the right to ask us for a copy of all your personal information that we hold. To make this ‘subject access request’, please write to the following address and include a fee of £10, as set by the Data Protection Act 1998 to cover an organisation’s handling costs, to:

The Database Manager

Trusted Pet Carers Ltd

Suite D & E

Norden House

Basing View

Basingstoke

Hampshire

RG21 4HG

United Kingdom


To help us to serve you to our best ability and your greatest benefit, and if you are happy for us to hold the information that we have, please confirm with us from time to time that it is correct or tell us if it’s not.


Marketing messages

Through your database record you can specify your preferences to filter the method of communications we apply (i.e. phone, mail or email). You can also opt-out of all of our one-to-one marketing communications.

Each and every marketing message we send you, whatever medium, will also include an appropriate and easy way for you to opt out of receiving further communications of that type.

To change your marketing preferences, reply to our emails or call +44 (0) 8455 443 760


Registering with us

When you purchase services from us, we will ask you to register the name of one individual as a primary point of contact so that we can correspond to fulfil the service and complete the commercials.


You may also need to appoint someone else to liaise with us to act between yourself, your organisation (if appropriate) and Lead Me Down the Aisle which is a service offered by Trusted Pet Carers Ltd.


Unless you request otherwise, we will add these nominated representatives’ email addresses to our database to receive all marketing and communication emails as part of their role. These representatives can change their communication preferences within their Trusted Pet Carers database profile at any time.

You can also add the names of other individuals to receive our messages – but please make sure you have their permission first.


Cookies

In order to provide you with the best, tailored experience of Leadmedowntheaisle.com, our site will need to place small text files, or ‘cookies’, on your computer.

A cookie is a small amount of data, which often includes a unique identifier that is sent to your device’s web browser from a website and is stored on your device’s hard drive.


How We Use Cookies

Most cookies that we use are ‘session’ cookies and only exist for the time that you are using our site. They perform functional tasks – such as remembering that you are logged as you move from page to page, or to pre-load your personal details into forms to save you time.


We also track cookies anonymously to fuel our site analytics and learn how to improve your Leadmedowntheaisle.com experience and hone the relevance of our products and services.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


We use some third party cookies to collect data about user behaviour.

We also use cookies in our emails to track open rates and other performance indicators – again, so that we can continually improve the relevance and experience of our offering to you.


Our remarketing strategies may place banner ads on subsequent websites you visit. Clicking on these ads will direct you back to our website group.


Our online advertising campaigns are hosted by third party vendors, including Google, who use cookies to base advertisements on information about you and your browsing behaviour, including your previous visits to our website(s).


You can choose to opt out of Google cookie tracking. You can also opt out of Google’s and other third-party vendors’ use of cookies by visiting the Network Advertising Initiative.

We may also use Google’s DoubleClick’s remarketing pixels. You can opt out of these on Google.


If you wish to turn off cookies it is usually possible to stop your browser from accepting them:


· Cookie settings in Internet Explorer

· Cookie settings in Firefox

· Cookie settings in Chrome

· Cookie settings in Safari web and iOS.


And Finally, we use technology that uses Internet Protocol (IP) information exchanges during the course of normal web activity combined with data-enhancement technology to get detailed analytics information. This doesn’t allow us to spy on you – it just allows us to see how well our site is working.


GDPR and Telemarketing

We use data to carry out some direct B2B and B2C marketing and sales and research. The lawful basis we use for this processing is “Legitimate Interest” in accordance with recital 47 of the GDPR.


The ICO recommend that companies using this basis conduct a “Legitimate Interests Assessment” (LIA) and we have done this. Trusted Pet Carers Ltd complies in full with the TPS and CTPS to prevent unwanted sales and marketing calls and maintains its own company “Do not Call list” in line with Ofcom regulations.


Notification of changes

If we update our website privacy policy, we will flag it up when you next visit the site.




Call us on  

08455 443 760 


Email:

info@leadmedowntheaisle.co.uk


Write to us at:

Lead Me down The Aisle

Norden House

Basing View

Basingstoke

RG21 4HG

United Kingdom

Contact us